Issues are not appearing in Board for specific users
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*Except Fisheye and Crucible
Problem
When an issue is created by a specific user , the issue is successfully created and can be accessed via link but it is not appearing in the Board.
Diagnosis
Diagnostic Steps
- Issue Level Security has been configured for that project
- Make sure the project is included in the JQL Filter of the board (see Configuring Filters)
- Make sure the user have the Browse Projects and Create Issues permission
- The problem still persists after performing a Full Reindexing as per Search indexing
Cause
A customized post function being configured after the re-index post function. Hence, the index is out-of-sync once the issue is created.
Resolution
Move the customized post function before the re-index post function.