ITSM Features available for JSM Company-managed and Team-managed projects

Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

The IT service management (ITSM) template has a number of useful features ready to use out-of-the-box when you create a new project. However, some integrations and features require additional set-up so you can get the most out of your ITSM project, and some features are available only for Company-managed projects as distinct below:



In case you need to use any ITSM feature not available in Team-managed projects, you need to Migrate between team-managed and company-managed projects.




Last modified on Nov 7, 2024

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