'java.lang.IllegalStateException: Bundle is uninstalled' error due to incompatible Add-on
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Environment
Jira Data Center
Symptoms
Add-on cannot be enabled in the Universal Plugin Manager(UPM).
Add-on functionality may or may not be working.
Accessing the Incoming Mail Handler throws an exception.
The following appears in the atlassian-jira.log:
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2012-03-07 21:35:29,564 http-80-4 ERROR anonymous 1295x3x3 - 192.168.250.43 /plugins/servlet/streams [atlassian.plugin.servlet.DefaultServletModuleManager] Unable to create filter
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Bundle is uninstalled
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)
...
Caused by: java.lang.IllegalStateException: Bundle is uninstalled
at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1574)
OR
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An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getMailHandlers' in class com.atlassian.jira.plugins.mail.webwork.ViewMailServers threw exception java.lang.IllegalStateException: Bundle is uninstalled at /secure/admin/views/popServers.vm[line 90, column 19] at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:223) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.evaluate(ASTReference.java:470) at org.apache.velocity.runtime.parser.node.ASTNotNode.evaluate(ASTNotNode.java:63) at org.apache.velocity.runtime.parser.node.ASTExpression.evaluate(ASTExpression.java:62) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:85) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.runtime.directive.Parse.render(Parse.java:263) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328) at org.apache.velocity.Template.merge(Template.java:235) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:67) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:104) atDiagnosis
If plugin related, try enabling the plugin, and watch the atlassian-jira.log for the specific stack trace above. If mail related, when accessing the incoming mail handler if the above exception is thrown it is likely caused by this behaviour.
Cause
An incompatible version of a plugin is installed. The concern here is that these errors are quite verbose and may make the log files take up considerable space on the users hard drive. Please see also JRASERVER-29215 - 'java.lang.IllegalStateException: Bundle is uninstalled' Errors in JIRA log files too verbose
There has also been reports where this is caused by an incompatible version of the JIRA Workflow Designer Plugin. Disabling the plugin itself will not help, it has to be uninstalled and the JAR file removed.
Solution
Resolution
Browse to Administration >> Manage Add-ons.
Find the Add-on that's disabled.
Determine if this Add-on has a newer version by checking http://marketplace.atlassian.com
Check the system installed Add-ons; it's possible that this Add-on has been bundled. If so, you can delete the old version.
ℹ️ See Bundled plugins should detect earlier versions of installed plugins and delete them for an improvement to this.
If you have the Workflow Designer Plugin and it is incompatible, uninstall and remove its JAR file from the JIRA applications home directory.
To remove plugin JARs, please follow these steps:
Stop JIRA.
Go to
$JIRA_HOME/plugins/installed-plugins/Look for the plugin file in this folder and remove it.
Restart your JIRA application.
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