Symptoms

The following error appears in the atlassian-jira.log when starting JIRA:

java.lang.NoClassDefFoundError:com/atlassian/jira/issue/search/parameters/lucene/SingleFieldMultiValueLuceneParameter

Cause

Unzipping JIRA installer ZIP in Windows XP is broken

Workaround

See the Installing JIRA from an Archive File on Windows guide on how to avoid this issue.