Symptoms

User is not able to access a JIRA, JIRA Agile, issue or project. They receive the "Access Denied" error.

Causes

The following can be some possible causes for the user to be getting a JIRA denies access error message

• Global Permissions
• Application Access
• Project Permissions
• Filter May have been changed or deleted

Resolution

• Managing Global Permissions
  
  • Create Shared Objects - required for Agile 
  • JIRA Users - required for general login
• Managing application access
• Managing Project Permissions
• Agile Boards Unavailable in GreenHopper After User or Filter Deletion