Jira activity stream gadget throws gadget.common.error.500

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The following appears in the activity gadget stream when viewed from any of the JIRA UI displaying the activity gadget. This happens to all users irrespective of their permissions


Diagnostic Steps

Looking for the requests made to the gadgets from the atlassian-jira.log the following errors can be seen from the HAR file and the atlassian-jira.log

HAR file
Request :   "https://<url>/plugins/servlet/gadgets/makeRequest",
 Response  : {"https://<url>/rest/webResources/1.0/resources":{"rc":500,"headers":{},"body":""}}"
Request https://<url>/rest/webResources/1.0/resources":{"rc":403
,"oauthErrorText":"No oauth_token returned from serviceprovider
 response : HTTP/1.1 500 Date: Thu, 18 Apr 2019 13:25:22 GMT ====","body":"","oauthError"
2019-04-19 08:35:35,981 https-jsse-nio- ERROR xxxx 515x11705x1 xxxxx /plugins/servlet/gadgets/makeRequest[c.a.g.r.internal.http.HttpClientFetcher] Unable to perform a request to: https://<url>/rest/webResources/1.0/resources
 sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targetat sun.security.ssl.Alerts.getSSLException(Alerts.java:192)


Since the gadgets work by making a request in JIRA to itself, a invalid or absence of a certificate can lead to such errors.


Modify the certificate or provide the correct certificate path to avoid errors on the activity gadget stream load.

DescriptionActivity gadget error
Last modified on Jun 21, 2019

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