In this section

• 404 Searching for Request Types in Help Center
• Abandoned Nodes not showing as Offline in JIRA Data Center
• Activity Stream gadget doesn't load due to Third Party feeds
• Add GitHub organization repositories to Jira Software
• Adding classes to OSGi boot class loader (BootDelegation)
• Adjusting daylight saving time - Brazil, 2019
• After upgrading from version 7.0 to 7.1.2 we get an error on the boards tab.
• A JIRA application project disappeared or missing with log message specified project id to browse, but it is diff to current project
• AJP connector fails to start in Jira Server due to secretRequired misconfiguration
• Allow anonymous issue creation but prevent anonymous viewing of issues in Jira
• Anonymous users able to see shared filters, dashboards, or project issues in Jira server
• Application Links not working behind third party SSO
• Atlassian SDK atlas-run command fails with error Unsupported major.minor version
• Automate backups for Jira Cloud
• Automatically assign an issue based on Issue Type in Jira server
• Blank Page or Missing XSRF Token when CSV Import
• Board administrators are suddenly removed
• Bulk editing more than 10000 issues will result in XSRF Security Token Missing
• Bulk update the resolution field in Jira
• Cache Delegation: null keys are not permitted
• Can't create issues due to Script Runner for JIRA being disabled
• Cannot Add Transitions or Delete Steps in Draft Workflows
• Cannot send Test Mail due to Authentication Error
• Changes to custom field descriptions are not visible on the Create Issue screen in Jira Server / Data Center
• Change the context path used to access Jira server
• Clicking edit in Kanban board throws Exception: Uncaught SyntaxError: missing ) after argument list
• Cluster Index Replication health check fails in Jira Data Center due to Jira Charting Plugin
• Common causes for Jira Server crashes and performance issues
• Communication breakdown when clicking on the tab to attempt to link a Confluence page
• Configure an outbound proxy for use in Jira server
• Configure Jira to run behind a NGINX reverse proxy
• Confluence Issue Macro not able to display issues from JIRA.
• Confluence page gadget does not load in Jira
• Connecting to a Subversion Repository Fails Due to 'SVN Authentication Required For' Error
• Convert remote user directory to local Jira user directory
• Could not lock user prefs Unix error code 2
• Create issue fails with attempt timed out error in Jira server
• CSV Importer screen does not list any projects
• Dashboard loads slowly after upgrade to Jira server 7.1 and up
• Database Collation Health Check fails in Jira Server
• Database Connection Settings healthcheck fails in Jira server
• Database Isolation health check fails in Jira server
• Development information panel in Jira issue view shows outdated information for some issues
• Development panel options in JIRA don't respond in Safari 7 with 'undefined is not an object' error in console
• Different User Groups to Have Different Workflow Rights
• Display problems when browsing Jira server with Internet Explorer in Compatibility or Enterprise modes
• Display standard dates in Jira server
• Due Date Field is Missing
• Duplicate key error in Jira server on creating issue via REST API or accessing Custom Fields page in JIRA
• DVCS page throws exception after upgrading JIRA
• Editing LDAP user's attributes in Jira fails with a "NumberFormatException: null" error
• Email notifications are delayed or not sending due to mail server responding with temporary failures
• Enabling Logging in JIRA Data Center affects all nodes
• End of Life health check fails in Jira
• End of support for 2LOi application links
• Error in Scheduler Administration "com.atlassian.jira.issue.subscription.DefaultSubscriptionManager:XXXX"
• Error rendering 'is.origo.jira.tempo-plugin:collaboratorsmodule'
• Error while searching when linking JIRA Board to Confluence Space
• Exception getting property 'jira.lf.date.relativize' from database. Using default
• Excessive access to JIRA Issue from IE 11
• Export menu of issue navigator displays navigator.results.currentview.*
• Export More Than 1000 Results to Excel
• External System Import Fails to Import CSV File
• Fields missing on screens in Jira Data Center
• Filter and Issues page not redirected after integrating JIRA with SSL or HTTPS
• Fix gadget titles showing as __MSG_gadget in Jira server
• Fix incorrectly set resolutions in Jira server
• Fixing Issues With Jira Resolutions
• Flowdock plugin removal from JIRA Cloud
• GC overhead limit exceeded error crashes Jira server
• Get "We couldn't deliver this payload: Invalid host name." error message in Github
• Get list of licensed users in Jira Server and Data Center
• Getting error messages SQLServerException: Invalid object name in Jira
• Getting exception java.net.NoRouteToHostException while configuring mail server
• Health Check: Explicit Garbage Collection
• Health Check: Open Files Limit
• Health Check: Supported database
• How does the user picker work in JIRA applications
• HowTo: Filter to show sub tasks of a filtered list of parent tasks
• How to analyze performance diagnostics ( thread dumps, heap dumps, garbage collection logs )
• How to automatically change the assignee when transitioning the workflow
• How to change the default AJAX timeout in Jira server
• How to change the issue resolution using a database update
• How to Change URLs of External Gadgets in Jira
• How to configure Slack notifications for issues moved between projects
• How to control anonymous user access in a public Jira Server or Data Center instance
• How to create issues using direct HTML links in Jira Server
• How to create Jira Support Zip via command line
• How to delete a label in Jira
• How to delete mails from the outbound queue in Jira Data Center
• How to determine which node a user is accessing in Datacenter
• HowTo disable auto filling reporter field when creating issues
• How to disable Bulk Create (non-Admin CSV Import)
• How to disable extended project administration
• How to disable the "Tell us what you think" NPS Survey in JIRA Server
• How to Edit the Resolution of a Jira Issue
• How to enable and edit component/s , affects Version/s and fix version/s field ?
• How to enable logging to write in new log file ?
• How to filter issues based on Security Level
• How to fix directory permissions in Linux for Jira Data Center
• How to fix directory permissions in Windows for Jira Server
• How to fix ORA-02391 exceeded simultaneous SESSIONS_PER_USER limit Errors in JIRA
• How to Fix Oracle Error ORA-00942: table or view does not exist
• How to generate public key to application link 3rd party applications
• How to get Count of Unique Users Accessing Jira
• How to hide JIRA Credits
• How to identify multiple IPs in JIRA application logs
• How to identify Workflow Diagram in Jira database
• How to ignore updates in the issues that were made during the weekend while closing them via Automation for Jira
• How to import a Workflow into a JIRA Cloud application
• How to limit editing permission, to certain groups, for a particular Issue Status
• How to manage dark features in Jira
• How to migrate a project from Jira Server to Jira Cloud
• How to prevent JIRA Administrators from modifying certain groups in Crowd Directory
• How to restore accidentally deleted issue in JIRA applications from the XML backup file
• How to restore a JIRA Cloud application backup into another JIRA Cloud application
• How to restrict Log Work on a specific status
• How to retrieve Health Check results using REST API
• How to split lines when sending data with the Jira REST API
• How to switch SAML from the primary to the secondary authentication method in Jira Database
• How to troubleshoot long page load times in Jira server
• How to upload Custom Priority Icons in Jira
• How to Use a Webhook with a Custom Event
• How to use Java Native Memory Tracking (NMT) to obtain JVM memory usage details
• How to use LastPass with SAML single sign-on for Atlassian Data Center
• How to use OpenDJ with JIRA
• HSTS configuration blocks Jira from redirect HTTP to HTTPs connections
• HTML code being displayed in the Status fields in the Issue Subscription
• Impact of CVE-2020-1938 on Atlassian products
• Importing attachments via CSV file fails with exception
• Impossible to create a new project
• Incoming mail behavior with required fields
• Indexing fails due to immense field
• Information about security tokens used for loading external images in email messages sent out by Jira
• Inline editing does not work for some fields in Jira
• Inserting JIRA chart into Confluence Page results in a ResponseException and chart does not display
• Install4J runtime library throws exception when running the Jira 9.11 installer on Linux
• Invalid message with signature 18245 is thrown when JIRA applications are behind Apache
• Invalid state errors when editing/viewing issues in Jira server
• Issue Collector troubleshooting guide
• Issue Creation Error but Issue still gets created
• Issue creation using the Jira incoming Mail Handler fails due to invalid license error
• Issue Page Shows Up Blank After Upgrade
• Java 8 improves JIRA application performance dramatically
• java.lang.NullPointerException at com.atlassian.jira.issue.customfields.statistics.OptionComparator.compare(OptionComparator.java:24)
• JIRA Admins seeing page load pauses in IE11
• JIRA Application Development panel displays error - Couldn't read data
• JIRA applications are locked
• JIRA applications features and best practices
• Jira applications stall due to StackOverflowError exception
• JIRA applications stalls due to lost lock in dbcp pool caused by StackOverflowError
• JIRA cannot be accessed after upgrading to JIRA 7
• JIRA Core date picker generates the error JIRA Calendar does not currently support your language
• JIRA doesn't render Issue Type icon in Issue Navigator
• JIRA does not write to atlassian-jira.log
• Jira Errors due to non-existing status
• Jira fails to start due to Native memory allocation (mmap) failure
• Jira freezes and becomes unresponsive while Editing the issues
• JIRA get list of all filters shared with everyone
• Jira is appending x-atlassian-mau-ignore to all outgoing browser remote requests
• Jira is slow due to poor database connection performance
• Jira Issues Macro in Confluence does not show Table or default columns
• Jira logging fills up my harddisk with an invisible, orphaned file
• Jira Login fails after userCache being flushed
• JIRA Miscellaneous Workflow Extensions (JMWE) removal from JIRA Cloud
• Jira notification emails fail to be sent due to read timed out error
• Jira notifications can fail if Insight is disabled
• JIRA Project Import warns that there are more than twenty attachment entries that do not exist
• JIRA Running out of memory due to GC / Allocation race condition
• Jira server: IO exception "Too many open files" then crashes
• Jira server Base URL health check fails
• Jira server crashes with OutofMemory Java heap space error
• Jira server displays blank screen when editing a Permission Scheme
• Jira server fails to start with BindException error
• Jira server throws 500 error page when logging in or visiting dashboards
• Jira server unable to retrieve messages from IMAP server with No login methods supported error
• Jira Service Management 3.x Customer Portal is showing up as a blank page
• Jira Service Management Comment automatically set to Internal at Resolve state
• Jira throws 'There are no issue type mappings for this scheme. This should never occur as the default entry should always exist!' message
• Jira throws java.lang.NumberFormatException: null when creating Issue type scheme.
• JIRA Timesheet Reports and Gadgets removal from JIRA Cloud
• Jira User cannot add Watchers to an issue
• Jira Webhooks can not be enabled
• Jira XML backups may fail with a 'Connection has already been closed' error
• Lexorank Management Page doesn't load and receives timeout erros
• licenseReceiptValidator errors after upgrade of Jira server
• Limit users to only browse issues assigned to/reported by them in Jira Cloud
• Limit users to only browse issues assigned to/reported by them in Jira server
• Link to a Confluence page with a special character is failing
• List of (Un)Archived Projects from Database
• Login failed with request has arrived WITHOUT a JSESSIONID cookie
• Long URLs Are Rejected by Apache with 'Request-URI Too Large' Error
• Mail fails to send with 550 5.7.1 Unable to relay error in Jira server
• Memory Information screen shows 0% free metaspace in Jira server
• Menu missing from Issue Navigator
• Microsoft Teams app disconnected in Jira
• Missing Attachment section in JIRA Issue View
• New Health Check JIRA End of Life
• No option to edit user profile is shown
• Nothing happens when attempting to change JIRA Project Lead
• NullPointerException when saving JIRA Perforce integration.
• Office365 SMTP configuration receives authentication errors
• ORA-00942 error with unknown plugin during backup restore
• Out Going MailQueueService among other Services are not running on Jira
• Post-Function in the create issue transition does not update assignee due to order
• Project Import; Required status error
• Project import fails with NumberFormatException in Jira Server/Data Center
• Project Import fail with com.atlassian.jira.exception.ParseException: Invalid label
• Project Import of Software project fails with Unexpected import failure
• Read-only users able to transition issues in Jira server
• Re-index in Jira fails due to IndexFormatTooOldException
• Remove abandoned or offline nodes in Jira Data Center
• Remove previous content from incoming email from Jira server in Microsoft Outlook
• Remove the None option from a select list custom field in Jira server
• Removing Workflow Step Fails with No status with that ID could be found, it may have been deleted.
• Rename system fields in Jira server
• REST API Endpoints that are not Rate Limited
• REST API search endpoints are slower compared to issue navigator
• Retrieve a list of users assigned to project roles in Jira server
• Rich Text Editor administration screen shows conflict with Wiki Renderer Macros Plugin
• Scheduled Backup Corrupted Randomly
• Searching in Jira sometimes results in "Error occurred communicating with the server. Please reload the page and try again."
• Search view can not be switched from Advanced View to Basic View
• Sending a Test Email Fails due to javax.mail.AuthenticationFailedException
• Service Management Welcome Page is Empty
• Set SSL using Docker container
• Sidebar menu not loading in New Jira Experience
• Slow Reindexing due to java.io.UnixFileSystem.delete Operations
• SOAP and XML-RPC removal in JIRA Applications
• Some fields are not showing in any dropdown menus of dashboard gadgets
• Source or Review tab does not appear on View Issue or Browse Project page
• Startup check: providing logs for support
• Subversion commits not showing on the JIRA Issue page.
• Suggestions not working for User Picker field in Jira Server
• System Plugin is Failing to Load
• Test database performance for Jira Server
• Testing Disk Access Speed
• The option to export issues to CSV is missing in Jira
• The REST API call for the user picker does not retrieve any data.
• The version of the JIRA Agile plugin (7.0.10) does not match up with the bundled JIRA Agile version in JIRA Software.
• Time to First Response gadget does not display data
• Too many open files error in Jira server
• Troubleshoot a reindex failure in Jira server
• Troubleshooting and Support Tools missing
• Troubleshooting Client-Side Browser Problems
• Troubleshooting Jira incoming mail handler issues
• Troubleshoot Jira Server performance with GC logs
• Troubleshoot performance issues in Jira server
• Unable to add a new group due to error A group or user with this name already exists
• Unable to add user to project role with the error The actor: 'xxx ' could not be found in any user directory. Therefore, it is not possible to add it to the project role: 'xxxxxx'
• Unable to attach images using the screenshot applet in Firefox
• Unable to Browse for Users and Groups
• Unable to Connect to MS SQL Server Due to DB server closed connection
• Unable to Connect to SSL Services due to PKIX Path Building Failed sun.security.provider.certpath.SunCertPathBuilderException
• Unable to create or edit issues using port number after upgrading to JIRA 7
• Unable to delete delegated directory user
• Unable to edit filter subscription with jira-administrator group only
• Unable to edit Global Permissions after migrating from Atlassian Cloud
• Unable to edit or remove one of the contexts defined for a customfield under customfield configurations
• Unable to login JIRA when starting JIRA as a service
• Unable to read Jira JMX data in LogicMonitor
• Unable to send mail with Connection refused error in Jira server
• Unable to share a dashboard with a specific group
• Unable to View Knowledge Base due to Browser Security for Mixed Content
• Understand startup and shutdown scripts in Jira server
• Unlimited LDAP read timeout can cause Cluster Locks health check to fail if there are communication issues
• Unrecognized function 'getJiraHelpUrl'
• Unresponsive Application/Users cannot login when cache is flushed in Data Center
• Upgrade Guide for Jira Data Center 7.2
• Upgrade Guide from 7.2+ to Jira 7.6
• Upgrade Guide from Jira 7.6 to 7.13
• Upgrade to version 7.2x of Jira server
• User cannot login in Jira despite providing the correct password and CAPTCHA
• User directories tab missing after Jira upgrade
• User mentions are not working as expected in Jira server
• User observed NullPointerException while editing the transition name
• User receives repeated CAPTCHA prompts on login to Jira server
• Users can't login using Single Sign On, after upgrading the Atlassian SSO plugin - "Received SSO request for user <username>, but the user does not exist"
• Users unable to access Jira after enabling SSO
• Users with correct permissions can't access configure board
• Users with special characters in their full name are not able to log into JIRA
• User unable to log in after enabling SAML Single Sign On for JIRA
• Using Workflow 'Regular Expression Check' Validator to Restrict Text Field in Number Format
• We're unable to confirm that Jira license error during JIRA setup
• When clicking "edit user avatar", nothing happens
• When using @mention, some users cannot be searched with fullname (but can be searched with Username)
• Wiki markup does not work in text or comment field
• Workaround for CVE-2019-15001
• XML restore fails with message "The processing instruction target matching "[xX][mM][lL]" is not allowed"