JIRA Cannot Create Users when Crowd is Configured

Symptoms

JIRA cannot create users in Crowd. Other problems in the interaction between JIRA and Crowd are also likely caused by this problem.

Cause

Wrong version of the crowd-integration-client jar file in the lib directory. Also, it could be more than one crowd-integration-client jar in that directory.

Resolution

Make sure the lib directory includes only the client jar file that matches your Crowd version.

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