Related content No related content found Still need help? The Atlassian Community is here for you. Ask the community Add Troubleshooting ArticleTitleCreatorModifiedCAPTCHA or other generated images not displayed with error javax.imageio.IIOException: Can't create cache fileBejoyANov 25, 2024Users can't manage sprints despite they have the Manage Sprint permission for all projects listed in the board queryAlpNov 19, 2024Something's gone wrong error on team-managed Jira project boardknowledge-center-service-botNov 18, 2024XML backup import fails with GenericEntityException in Jira Data CenterAbdulrazaq Mohammed Ali OmarMar 26, 2024Sprints Disappeared After The Upgrade Troubleshooting GuideAlaASep 24, 2020Renaming Users can Break JQL FiltersRonnie VolkmarSep 18, 2018 Last modified on Sep 4, 2015 Was this helpful? Yes No It wasn't accurate It wasn't clear It wasn't relevant Provide feedback about this article In this section CAPTCHA or other generated images not displayed with error javax.imageio.IIOException: Can't create cache file Connecting JIRA to Active Directory over LDAPS fails with "Connection reset" Field Error Message is not Displayed when Creating Issue from Quick Create Issue Dialog Issue Operation Buttons is not displayed JIRA crashes due to Java 8u25+ bug Jira displays 'com.atlassian.cache.CacheException: java.lang.NullPointerException: consumer' when deleting Application Link Unable to create Stash trigger in JIRA when using Nginx Upgrade Failed when Installer cannot Parse your Installation Directory Outgoing Email Failed to be Sent due to 'Message submission rate for this client has exceeded the configured limit' Error Javascript Error when accessing Issues link in Project Navigation after Upgrade Renaming Users can Break JQL Filters Long filter descriptions can affect upgrading from Jira 7.x to Jira Enterprise release 8.5 Upgrading from Jira 7.x to Jira 8.5 results in missing database tables and columns Unable to create or update an issue in Jira Server SAML logins fail with class initialization error in Jira Server I fail to get an OAuth 2.0 refresh token Jira operations may fail with an SQL exception Users cannot see the 'Share with customer' button when adding comments on Jira Service Management Issue Statistics Gadget fails with "an option provided by the function cascadeOption for the field xxx does not exist" Troubleshooting errors and non-migrated entities with the Jira Cloud Migration Assistant SoyTofuException encountered attempting to reindex after upgrading Jira Unable to remove group from Jira's Project Roles Project Import fails due to no email address when creating users User is not valid for this user picker Jira installation Fails in Windows OS, "The Control port you have chosen appears to be in use" Outage while deleting Jira projects leaves projects unable to be deleted. Linked issues in Jira Server or Data Center are showing as failed to load. Errors when trying to display or edit filters with broken JQL Default Profile picture is broken in JIRA Data Center applications Cannot create an issue from backlog and sprint on board Service-specific error code 4 when starting Jira service in Windows "Unexpected error" after installing or upgrading Jira Service Management ORA-00932 SQL exception on Jira DVCS connector Notification Scheme displays blank page in project settings An invalid certification path error 500 occurs when validating Web Requests in Automation Insight - Filter Assign Scope (strict) can be impacted by custom field(s) outside of the issue context DVCS only lists public repositories in org Date Time picker customfields might not work correctly when underlying JVM is impacted with JDK Bug: JDK-8208487 JSM Google custom incoming mail handler return errors after successful connection Jira fails to start with DataAccessException: Cannot load the application properties metadata file Changes made to Due date field in Jira is not reflected in Basic Roadmap Things to know while enabling Development Mode in the Jira cloud Git push on Bitbucket (applink to Jira) fails on user not associated with the token Customer portal shows different time zone when creating a ticket or adding a comment Workflow transition stuck - Can't move or transition Jira issue Bypassing Okta to allow users to login to Jira locally. Why are sprints removed from issues when issues are moved to another project? Fixing a failure of ranking operations when Jira can't execute the ranking Invalidating user sessions in Jira Data Center Reindexing in Jira Server and Data Center after configuring an instance Jira Data Center won't start - Startup check failed Application links is not working due to NTLM authentication error Custom sender e-mail in Jira does not send notifications Directory "ck_upload_store" inside "attachments" directory is taking a lot of disk space in Jira Activity Stream is not working due to an error "The datetime zone id is not recognised" Jira fails to start as a Windows service Jira Data Center requests intermittently fail with 401 Error Jira Import Wizard message "A project with that name already exists" Related content No related content found Powered by Confluence and Scroll Viewport.
