JIRA Upgrade Fails with 'NullPointerException' Due to Missing Name Field

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The following error messages are reported in the JIRA log file:

at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build602.migrateGroups(UpgradeTask_Build602.java:535)
at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build602.doUpgrade(UpgradeTask_Build602.java:93)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSucess(UpgradeManagerImpl.java:578)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:482)


There is a user group missing "name" field in JIRA, which breaks group migration to JIRA 4.3+ version.


  1. Back up JIRA your original JIRA instance (the one before the upgade)
  2. Shutdown JIRA
  3. Run the below SQL query against your original JIRA's database:

    update groupbase set groupname='DATA-FIX' where groupname is null
  4. Reboot JIRA instance
  5. Locate 'DATA-FIX' group in JIRA, delete or rename it.
  6. Generate a new backup XML file
  7. Redo the upgrade with the new backup file.


Track the resolution at JRA-24172.

Last modified on Mar 30, 2016

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