JIRA Upgrade or Install Fails due to Could not display the GUI Error

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Symptoms

Installing or upgrading JIRA in a Linux environment fails.

The following appears in the console output:

Could not display the GUI. This application needs access to an X Server.

Cause

This error occurs when a 32 bit version of JIRA is installed in a 64 bit OS environment.

Resolution

(info) Please go to www.atlassian.com/software/jira/download and download the 64 bit version for your environment and retry the installation.

Issue is being tracked here: JRA-33663 - Getting issue details... STATUS

Last modified on Mar 30, 2016

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