JIRA WAR install does not start with error "Running JIRA from a packed WAR is not supported"

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When JIRA is started, it becomes locked due to a fatal error during bootstrapping.

The following appears in the atlassian-jira.log:

2013-12-11 16:11:19,502 localhost-startStop-1 FATAL      [atlassian.jira.startup.BootstrapContainerLauncher] A fatal error occurred during bootstrapping. JIRA has been locked.
java.lang.IllegalStateException: Running JIRA from a packed WAR is not supported. Configure your Servlet container to unpack the WAR before running it. (Cannot resolve real path for '/WEB-INF/atlassian-bundled-plugins')
	at com.atlassian.jira.plugin.PluginFactoryAndLoaderRegistrar.getBundledPluginsLoader(PluginFactoryAndLoaderRegistrar.java:139)
	at com.atlassian.jira.plugin.BootstrapPluginLoaderFactory.getPluginLoaders(BootstrapPluginLoaderFactory.java:68)
	at com.atlassian.jira.plugin.JiraPluginManager.<init>(JiraPluginManager.java:67)


JIRA does not support running from a packed WAR. This will be caused by a setting similar to the below example in Tomcat's server.xml:

<Host name="localhost" appBase="webapps" unpackWARs="false" autoDeploy="true">


  • You should set "unpackWARs=true" in server.xml, for example:

    <Host name="localhost" appBase="webapps" unpackWARs="true" autoDeploy="true">

    (info) The "Host" element may have exactly the same attributes as above, the important thing is that "unpackWARs" must be set to "true".

Last modified on Mar 30, 2016

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