Jira Webhooks can not be enabled

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Jira Webhooks plugin will not start on startup and can not be enabled using the plugin manager.  This is known to affect 6.4.



  • JIRA 6.4
  • Jira Webhooks plugin can not be enabled.

Diagnostic Steps

  • Attempt to enable JIRA Webhooks plugin.  
  • Confirm this SQL returns False.  If you do not get a response or it returns a True, you are not having this issue.

    select * from pluginstate where pluginkey = 'com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin';


If the Jira Webhooks plugin is disabled at startup, it can not be enabled.


Here is how to enable JIRA Webhooks for startup.

  1. Confirm that the plugin state is turned off.  This SQL returns False.

    select * from pluginstate where pluginkey = 'com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin';
  2. Stop JIRA.
  3. Update the DB with this command:

    delete from pluginstate where pluginkey = 'com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin';
  4. Start JIRA.
  5. Check to see if the plugin is enabled.

Last modified on Apr 13, 2020

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