JIRA Won't Start or Fail To Shutdown Due to org.apache.tomcat.util.digester.Digester fatalError

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Symptoms

JIRA fails to start due to org.apache.tomcat.util.digester.Digester fatalError

The following appears in the atlassian-jira.log:

JIRA fails to start due to org.apache.tomcat.util.digester.Digester fatalError

Some example of the logs:

org.apache.tomcat.util.digester.Digester fatalError
SEVERE: Parse Fatal Error at line 133 column 53: The reference to entity "e" must end with the ';' delimiter.
org.xml.sax.SAXParseException: The reference to entity "e" must end with the ';' delimiter.

org.apache.tomcat.util.digester.Digester fatalError
严重: Parse Fatal Error at line 129 column 22: The content of elements must consist of well-formed character data or markup.
org.xml.sax.SAXParseException: The content of elements must consist of well-formed character data or markup.

 

Cause

This happen because the server.xml is broken. Some possibility are: 

  • invalid character
  • reserved character like "&" is used in the password and not escape properly
  • lines not closed properly

 

Resolution

  1. check the server.xml for the specific line thrown by the logs
  2. fix the server.xml

     

    (info) info is good

Last modified on Mar 30, 2016

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