JWM || The "Create issue" button is greyed out when attempting to create from the board view
Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.
Summary
In a Jira business project, users are unable to create an issue from the board view because the 'Create issue' button is greyed out.
Solution
The issue summary field is required when creating an issue. Once the issue summary is filed in, the create button becomes clickable.
Reference video below:
Related document: https://support.atlassian.com/jira-work-management/docs/create-and-edit-issues-and-subtasks-on-the-board/