Kanban boards is not displaying swimlanes based on Stories

Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

Kanban board Swimlanes configured with respect to Stories are not working as expected.

Environment

Jira Cloud

Company-managed Kanban board

Solution

If you have configured swimlanes in a Kanban Board based on stories, but they are not visible on the board, there might be a few reasons for this issue:

  1. Board Filter: Double-check the board filter settings to ensure that the swimlanes are being applied correctly. Make sure that the filter includes the stories you want to use as swimlanes.

  2. Swimlane Configuration: Verify that you have correctly set up the swimlanes based on stories. Check if the swimlane settings are properly configured to use stories as the basis for organizing the board.

  3. Sub-tasks Visibility: If the swimlanes are based on stories that have sub-tasks, make sure that the sub-tasks are visible on the board. Sometimes, board configurations might hide sub-tasks by default, which can affect the visibility of swimlanes based on stories.

Last modified on Aug 7, 2023

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