Multi-byte characters on dashboard are garbled in case language is set to Japanese, Korean or Chinese
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Some multi-byte characters on dashboard (and login page) are garbled in case that user/system language is set to Japanese/Korean/Chinese.
Diagnosis
Go to JIRA Administration > System > System info page and check if System Encoding is set to other than UTF-8.
Cause
The encoding used by JVM is other than UTF-8.
Resolution
Please add -Dfile.encoding=UTF-8 JVM startup option with following the way introduced in Setting properties and options on startup.
This problem is also tracked on
JRA-62659
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Getting issue details...
STATUS
.