New Github organization does not show under project toolchain


Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

Unable to add see new Github organization under Jira project toolchain

Environment

Jira cloud

Cause

New Github organization that users are part of needs to request access for Atlassian cloud for Jira to access the organization under toolchain 

Solution

If you are an admin of the Github organization

  • Go to Organization Settings
  • OAuth Applicatiom Policy> Third party application access policy
  • Review and approve the request

If you are a user of the GitHub organization 

  • Go to Settings
  • Applications
  • Authorized OAuth Apps > Atlassian Cloud
  • Select "request" next to the organization 

Once approved you will see the Github organization as part of the toolchain


Last modified on Dec 26, 2023

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