"No Activity was found" shown in every Issue in the activity tab

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

On loading the activity tab in the Jira ticket, it does not shows the contents as expected instated an error No Activity was found is noticed in every Issue when going to the activity tab.  Something similar is observed with activity stream gadgets.

Environment

  • v8.x and onwards

Diagnosis

On reviewing the atlassian-jira.log, following java.lang.NullPointerException are observed:

http-nio-8080-exec-17 ERROR anonymous 979x12x1 - 10.10.0.36,10.10.0.26 /secure/Dashboard.jspa [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [RequestMetricsEvent{url=/secure/Dashboard.jspa, key=Optional[jira.dashboard], requestCorrelationId=Optional[d140ba27a1e6a2], reqTime=18, requestUserTime=10, requestCpuTime=10, requestGCDuration=0, requestGCCount=0, checkpointReachTime=[CheckpointTiming{checkpointName=serverRenderEnd, checkpointTime=PT0.015965215S}], activityTimings=[]}] from the invoker [com.atlassian.event.internal.ComparableListenerInvoker@585805f0] java.lang.RuntimeException: Listener: com.codebarrel.jira.plugin.automation.event.JiraIssueEventListenerImpl event: com.atlassian.jira.servermetrics.RequestMetricsEvent at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:49) at com.atlassian.diagnostics.internal.platform.monitor.event.EventSystemMonitor.invokeMonitored(EventSystemMonitor.java:105) at com.atlassian.diagnostics.internal.platform.monitor.event.MonitoredListenerInvoker.invoke(MonitoredListenerInvoker.java:38) at com.atlassian.event.internal.ComparableListenerInvoker.invoke(ComparableListenerInvoker.java:48) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85) at com.atlassian.diagnostics.internal.platform.monitor.event.MonitoredEventDispatcher.dispatch(MonitoredEventDispatcher.java:36) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:114) at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:40) at java.base/java.util.Optional.ifPresent(Unknown Source) at com.atlassian.jira.servermetrics.RequestMetricsDispatcher.stopCollection(RequestMetricsDispatcher.java:77) at com.atlassian.jira.servermetrics.RequestMetricsDispatcher$CollectorHandle.close(RequestMetricsDispatcher.java:116) at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:26) ... 25 filtered at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Unknown Source) Caused by: java.lang.NullPointerException at com.codebarrel.jira.plugin.automation.thirdparty.ThirdPartyComponentModuleTracker.getThirdPartyDescriptors(ThirdPartyComponentModuleTracker.java:45) at com.codebarrel.jira.plugin.automation.thirdparty.ThirdPartyComponentModuleTracker.getThirdPartyTriggers

Following errors can be seen in browser Console logs with 404 error code for GET request:

Cause

  • System Plugin could have been disabled
  • Some module(s) disabled for JIRA Activity Stream Plugin


Solution

Ensure all the modules are enabled for the Jira (issues) in the JIRA Activity Stream Plugin.

  • To verify, Navigate to ⚙ > Manage apps > JIRA Activity Stream Plugin > Jira (issues) and confirm, if modules are Enable




Last modified on Mar 21, 2023

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