No Crowd Application Available during JIRA setup

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Symptoms

On a clean installation of JIRA, during the Setup Wizard, the following RunTimeException is triggered: "No Crowd Application available"

The following appears in the atlassian-jira.log:

java.lang.RuntimeException: com.atlassian.jira.exception.CreateException: com.atlassian.crowd.exception.runtime.OperationFailedException: No Crowd Application available.
	at com.atlassian.jira.web.action.setup.SetupAdminAccount.doExecute(SetupAdminAccount.java:184)
	at webwork.action.ActionSupport.execute(ActionSupport.java:165)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:87)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154)
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)

Cause

The initial database tables weren't successfully setup.

Resolution

  • Drop JIRA's database and follow the steps on Connecting JIRA to a Database to ensure the database and database user have been properly configured.

Last modified on Mar 30, 2016

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