Personal Subscription Never Being Send Out

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Symptoms

The following appears in the atlassian-jira.log:

2012-04-18 23:46:07,388 Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem owner: [...] /secure/admin/MailQueueAdmin.jspa [atlassian.jira.mail.SubscriptionMailQueueItem] Group 'Personal Subscription' referenced in subscription '10004' of filter '10300' does not exist.

Diagnosis

Normal account creation and notification scheme are working, only personal subscription is not working.

Cause

It is affected by a bug JRA-27918 , please refer to the bug report.

Resolution

  • Upgrade to JIRA 5.0.5 or above.

Last modified on Mar 30, 2016

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