Pop up login screen accessing JIRA

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The content on this page relates to platforms which are not supported for JIRA. Consequently, Atlassian can not guarantee providing any support for the steps described on this page. Please be aware that this material is provided for your information only and that you use it at your own risk.

 

Symptoms

JIRA is integrated to Internet Information Service (IIS) and a pop up login screen shows up when accessing JIRA web site. See the screenshot:

Cause

'Anonymous access' is not configured for JIRA site on IIS.

Resolution

  1. In 'Internet Information Services', right click the jira virtual directory and choose 'Properties';
  2. Click the 'Directory Security' tab;
  3. Click the 'Edit...' button in the 'Anonymous access and authentication control' section;
  4. Make sure that the 'Anonymous access' tick box is selected, and make sure that nothing is selected in the 'Authenticated access' section. Do not select 'Basic authentication'. Do not select 'Integrated Windows authentication'.
Last modified on Feb 26, 2016

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