Project Import fail with com.atlassian.jira.exception.ParseException: Invalid label
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
Trying to perform Project Import will fail with Invalid label error and the following appears in the atlassian-jira.log
1
2
2016-11-03 07:27:37,825 JiraTaskExectionThread-2 WARN XXXXX 440x1935x1 XXXXXX 172.18.16.192 /secure/admin/ProjectImportSelectProject.jspa [imports.project.handler.ChainedSaxHandler] Encountered a parsing exception.
com.atlassian.jira.exception.ParseException: Invalid label 'something: 123456' specified.Diagnosis
Database
Checking the source instance database for labels information with the following will show the affected label with blank space
1select * from label;
XML Backup
Unzipping the .zip file and run the following on the
entities.xmlwill list the affected label with blank space1grep '<Label' entities.xml
Cause
There is a blank space in one of the label value which is not expected. No space is allowed in a label.
Solution
Workaround
Manually remove the affected label from the database or from the entities.xml
From database
Create a database backup
delete the line that has the affected label
From entities.xml
Create a copy of entities.xml
delete the line that has the affected label eg:
grep -v 'something:\ 123456' entities_copy.xml
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