Public signup setting is missing

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Problem

The Public signup setting is missing from the Jira Service Management Configuration page (Administration >> Add-ons >> Jira Service Management >> Configuration)

Diagnosis

Jira Service Management is updated to the latest compatible version

Cause

Jira Service Management is still using the pre-ABP (Agent-base Pricing) license.

Resolution

Upgrade Jira Service Management license to Agent-based Pricing

Last modified on Nov 23, 2020

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