Putty X11 Error Starting JIRA
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The following appears in the atlassian-jira.log:
Xlib: connection to "localhost:10.0" refused by server
Xlib: PuTTY X11 proxy: wrong authentication protocol attempted
2012-09-23 20:37:42,167 main ERROR [atlassian.event.internal.EventPublisherImpl] There was an exception thrown trying to dispatch event 'com.atlassian.plugin.event.events.PluginFrameworkStartingEvent@3bb6a350' from the invoker 'com.atlassian.event.internal.SingleParameterMethodListenerInvoker@4e64f6fe'.
java.lang.RuntimeException: Can't connect to X11 window server using 'localhost:10.0' as the value of the DISPLAY variable.Cause
This seems to be a authenication issue when using the X11 forwarding option in Putty's settings and switching users before starting JIRA.
Workaround
Current workaround is to disable X11 forwarding in Putty.
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Last modified on Nov 25, 2024
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