Redmine Importer does not copy over attachments

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Problem

When importing issues from Redmine into JIRA, attachments are not automatically copied over as they should be.  No errors are logged and the rest of the information is copied over correctly.

Diagnosis

Environment

  • Redmine Importers Plugin 2.1.1
  • Redmine 2.3.2
  • JIRA 6.4

Cause

This happens if the Importer plugin is using a HTTP server URL to connect to Redmine.

Resolution

Connect to Redmine using HTTPS instead and the attachments will be copied over successfully. 

 

Last modified on Feb 8, 2016

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