Reindexing Failed "com.atlassian.jira.index.IndexingFailureException: Indexing completed with 1 errors"
PROBLEM
The issue started after upgrading to JIRA 6.4.x. The following errors are showing on the logs when reindexing
2015-08-12 09:49:30,920 JiraTaskExectionThread-1 WARN admin 589x352x1 1n2d17j 213.190.43.95 /secure/admin/jira/IndexReIndex.jspa [atlassian.jira.index.AccumulatingResultBuilder] Indexing failed for Issue - 'xxxxx'
2015-08-12 09:49:30,920 JiraTaskExectionThread-1 WARN admin 589x352x1 1n2d17j 213.190.43.95 /secure/admin/jira/IndexReIndex.jspa [atlassian.jira.index.AccumulatingResultBuilder] java.lang.IllegalArgumentException: LocalDate only handles the Common Era - no BC dates are allowed.
java.lang.RuntimeException: java.lang.IllegalArgumentException: LocalDate only handles the Common Era - no BC dates are allowed.
at com.atlassian.jira.index.DefaultIndex$Failure.<init>(DefaultIndex.java:123)
at com.atlassian.jira.issue.index.DefaultIssueIndexer$IndexIssuesOperation.perform(DefaultIssueIndexer.java:452)
at com.atlassian.jira.issue.index.DefaultIssueIndexer$IndexIssuesOperation.perform(DefaultIssueIndexer.java:412)
...
2015-08-12 09:51:25,026 JiraTaskExectionThread-1 ERROR admin 589x352x1 1n2d17j 213.190.43.95 /secure/admin/jira/IndexReIndex.jspa [jira.util.index.CompositeIndexLifecycleManager] Reindex All FAILED. Indexer: DefaultIndexManager: paths: [C:\Program Files\Atlassian\Application Data\JIRA\caches\indexes\comments, C:\Program Files\Atlassian\Application Data\JIRA\caches\indexes\issues, C:\Program Files\Atlassian\Application Data\JIRA\caches\indexes\changes, C:\Program Files\Atlassian\Application Data\JIRA\caches\indexes\worklogs, C:\Program Files\Atlassian\Application Data\JIRA\caches\indexes\plugins\atlassian-subversion-revisions]
com.atlassian.jira.index.IndexingFailureException: Indexing completed with 1 errors
at com.atlassian.jira.index.AccumulatingResultBuilder$CompositeResult.await(AccumulatingResultBuilder.java:192)
at com.atlassian.jira.issue.index.DefaultIndexManager.doIndexIssuesInBatchMode(DefaultIndexManager.java:1169)
at com.atlassian.jira.issue.index.DefaultIndexManager.doStopTheWorldReindex(DefaultIndexManager.java:1136)
DIAGNOSIS
The below troubleshooting steps didn't help:
- Checked from the database if the value of the date fields are set in BC but the database looks fine.
- Deleted indexes and then re-indexed but it didn't change anything
- Not reproducible when restoring customer's data
RESOLUTION
If all the resolutions mentioned in Troubleshoot a reindex failure in Jira server didn't work then, we can try to:
- Clone the issue with an ID 'xxxxx'
- Delete the issue with an ID 'xxxxx' after cloning.
- Perform Reindexing
- Check the logs and see if the same error will appear.
- If it is, check where the indexing fails and see if it is still referencing to the cloned issue.
- If yes, export that cloned issue to CSV file (to keep a backup file) and then delete the cloned issue.
- Try to reindex again and see if that would resolve the issue.
- If everything works fine after deleting the issue, you can either manually add the issue from CSV or import the issue via CSV.
Last modified on Nov 2, 2018
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