Remember My Login Does Not Work due to SSL Redirection

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Symptoms

Users who have selected "Remember my login" can access JIRA automatically (without logging in) via https, but are prompted to log in when accessing JIRA via http.

Cause

JIRA saves logins as a cookie in user's local machine, and when user tries to login JIRA again, that cookie will be sent to server for login authentication. However, if securing JIRA login page by https, the browser will automatically save user's login over https, which will only be sent to server when visiting JIRA site via secured (https) connection and will not be sent for those no-secured (http) visits.

Resolution

There is no full solution for this issue, as this is part of Web Browser functionality with Internet Protocols. Options are:

  1. Run the whole JIRA site on https
  2. Disable "remember my login" in JIRA.

Last modified on Feb 26, 2016

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