Revert SLA rendering improvement changes in Jira Service Management

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Purpose

The SLA rendering format has been improved to show figures in days and hours since Service Management Server 3.6.0. The feature can be reverted by disabling a dark feature.

Solution

  1. Navigate to <Jira base url>/secure/SiteDarkFeatures!default.jspa.
  2. Look for sd.sla.improved.rendering.enabled.
  3. Disable it.


Last modified on Nov 6, 2024

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