Scrum Boards display list of stack trace when accessed.
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*Except Fisheye and Crucible
Problem
When accessing JIRA Scrum Boards (Agile Board), rather than displaying the Sprint or Backlog, it shows a long ERROR stack trace like below:
2016-07-12 10:26:26,571 http-nio-8081-exec-23 ERROR lecra 626x4852x1 1sd1pb 10.0.13.54,10.254.0.71 /secure/RapidBoard.jspa [c.atlassian.velocity.DefaultVe
locityManager] MethodInvocationException occurred getting message body from Velocity: java.lang.AbstractMethodError
java.lang.AbstractMethodError
at com.atlassian.jira.plugin.webfragment.contextproviders.AbstractJiraContextProvider.getContextMap(AbstractJiraContextProvider.java:28)
at com.atlassian.plugin.web.model.AbstractWebItem.getContextMap(AbstractWebItem.java:30)
at com.atlassian.plugin.web.model.DefaultWebLabel.getDisplayableLabel(DefaultWebLabel.java:55)
at com.atlassian.plugin.web.DefaultWebInterfaceManager$WebItemConverter.apply(DefaultWebInterfaceManager.java:307)
at com.atlassian.plugin.web.DefaultWebInterfaceManager$WebItemConverter.apply(DefaultWebInterfaceManager.java:291)
at com.google.common.collect.Iterators$8.transform(Iterators.java:799)
at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48)
at com.google.common.collect.Iterators.addAll(Iterators.java:362)
at com.google.common.collect.Lists.newArrayList(Lists.java:160)
at com.google.common.collect.Lists.newArrayList(Lists.java:144)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDynamicWebItems(DefaultWebInterfaceManager.java:232)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableWebItems(DefaultWebInterfaceManager.java:215)
...
Example Screenshot:
Diagnosis
Check for any Incompatible Add-ons that is currently installed in JIRA by navigating to the page below:
- JIRA Administration Page > Add-ons > Manage Add-ons
Cause
The Add-ons/Plugins below has been identified to cause the issue when the incompatible version is installed:
Resolution
Disabling the Identified plugin would solve the issue.