Smart Links for Confluence Server in Jira Cloud
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
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Summary
The Confluence Server links show as complete URL in Jira Cloud comments/descriptions.
Solution
How do Smart links work for Confluence Server URLs?
Jira Cloud does not support Confluence Server links as Smart Links and they are usually plain URLs as hyperlinks.
Jira Cloud depends on iframely to get the metadata for Smart links.
It is only possible to get the Smart links if the Confluence Server is exposed to the internet.
Additional notes:
Jira Cloud uses https://iframely.com/embed in order to fetch data about most links.
iframley is used to enable the Smart link in Jira and Confluence Cloud both.
The only data that gets sent to iframely from Jira Cloud is the link (URL) only.
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