Smart Links for Confluence Server in Jira Cloud


Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

   

Summary

The Confluence Server links show as complete URL in Jira Cloud comments/descriptions.

How do Smart links work for Confluence Server URLs?


  • Jira Cloud does not support Confluence Server links as Smart Links and they are usually plain URLs as hyperlinks. 
  • Jira Cloud depends on iframely to get the metadata for Smart links.

  • It is only possible to get the Smart links if the Confluence Server is exposed to the internet.

Additional notes:

  • Jira Cloud uses https://iframely.com/embed in order to fetch data about most links.
  • iframley is used to enable the Smart link in Jira and Confluence Cloud both.
  • The only data that gets sent to iframely from Jira Cloud is the link (URL) only.




Last modified on Nov 30, 2022

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.