Specific Issue type is not visible on the board for the jira kanban project
Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.
Summary
For a particular issue type, issues are not displayed on the board within the Jira Kanban project.
Environment
Jira Cloud
Cause
If the Board filter JQL includes custom fields that are configured to be hidden through the field configuration for a particular issue type(s), the issues will not be shown on the Board.
Solution
- Open the Project and click on Project setting
- Select the Field configuration scheme
- Search for the specific field that you are using under the board filter.
- Make sure that the specific field is not hidden in the field configuration scheme.