Purpose

How you start and stop your JIRA application depends on whether you are running JIRA as a Service. 

Windows

Installed as a Service

If you installed JIRA as a service (default option using the installer), you can Start JIRA Server and Stop JIRA Server from the Windows Start menu. 

Manual Start

If you didn't install JIRA as a service you'll need to start and stop JIRA manually.

• To start JIRA run <installation-directory>\bin\start-jira.bat
• To stop JIRA run <installation-directory>\bin\stop-jira.bat

We recommend running JIRA with a dedicated user account. To do this, use usethe runas command to execute start-jira.bat.

> runas /env /user:<DOMAIN>\<jira> start-jira.bat

Where <DOMAIN> is your Windows domain or computer name and <jira> is the name of your dedicated user.

Linux 

Installed as a Service

If you installed JIRA as a service, use one of the following commands to start or stop JIRA.

$ sudo /etc/init.d/jira start
$ sudo /etc/init.d/jira stop

You can't start or stop JIRA manually using the start-jira.sh and stop-jira.sh files.

Manual Start

If you didn't install JIRA as a service you'll need to start and stop JIRA manually.

• To start JIRA run <installation-directory>\bin\start-jira.sh
• To stop JIRA run <installation-directory>\bin\stop-jira.sh

We recommend running JIRA with a dedicated user account:

$ su -u <user>
$ ./start-jira.sh

Where <user> is the name of your dedicated user. If you're using Ubuntu the command is a little different:

$ sudo su <user>
$ ./start-jira.sh

Disabling plugins on Jira startup

Starting from JIRA 7.3, you can start JIRA with all non-system add-ons, or a selection of these add-ons, disabled. This helps with troubleshooting when these non-system add-ons are causing issues with your JIRA instance, such as causing JIRA to fail on start up, or when the add-on is malfunctioning and can't be removed through UPM. There are two ways to set them, depending on the startup method:

Manual Start

When JIRA is started using the start-jira.bat or start-jira.sh, the following parameters should be specified at system startup to disable all plugins:

WINDOWS
<installation-directory>/bin/start-jira.bat /disablealladdons

LINUX
<installation-directory>/bin/start-jira.sh --disable-all-addons

To disable only specific plugins, use a colon-separated list of plugins. Regex/wildcards are not permitted, the full key of the plugin must be provided, for example:

WINDOWS
<installation-directory>/bin/start-jira.bat /disableaddons=com.atlassian.test.plugin:com.atlassian.another.test.plugin

LINUX 
<installation-directory>/bin/start-jira.sh --disable-addons=com.atlassian.test.plugin:com.atlassian.another.test.plugin

These parameters do not persist, that is, they are applied at startup once, and if you need to restart JIRA, you need to apply them again.

JVM Parameter

If you don't use start-jira.bat or start-jira.sh for starting JIRA, but still wish to use this feature, you can add the following JVM parameters to the invocation of the servlet container that's running JIRA, these will persist upon restarting the application. Here we have both:

WINDOWS
-Datlassian.plugins.startup.options="/disablealladdons"

LINUX
-Datlassian.plugins.startup.options="--disable-all-addons"

WINDOWS
-Datlassian.plugins.startup.options="/disableaddons=com.atlassian.test.plugin:com.atlassian.another.test.plugin"

LINUX
-Datlassian.plugins.startup.options="--disable-addons=com.atlassian.test.plugin:com.atlassian.another.test.plugin"

Notes

• This feature does not work for JIRA Data Center applications.
  
• disable-addons parameter takes a colon-separated list (chosen as a colon is the only prohibited character from a plugin key) of add-ons to be disabled. These can be system add-ons.
• If the add-on key contains a space, this feature will not work, you need to manually deal with that add-on.

• This can be used to disable an add-on deemed critical to JIRA starting, and if one of those is disabled, JIRA will fail to start.

• This can be used to disable JIRA application OBR bundles, for example, to stop the JIRA Software add-on:

  WINDOWS
  <installation-directory>/bin/start-jira.bat /disableaddons=com.atlassian.jira.jira-software-application
  
  LINUX
  <installation-directory>/bin/start-jira.sh --disable-addons=com.atlassian.jira.jira-software-application