The 'Publish Draft Workflow' pop-up does not close after clicking Publish or cancel

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Platform Notice: Server, Data Center, and Cloud By Request - This article was written for the Atlassian server and data center platforms but may also be useful for Atlassian Cloud customers. If completing instructions in this article would help you, please contact Atlassian Support and mention it.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

 

Problem

Clicking the Publish button on the 'Publish Draft Workflow' pop-up should auto-close the pop-up and the changes on the workflow will be applied. However, the pop-up doesn't auto-close and user has to refresh the page to find the draft workflow which has been published successfully.

Clicking on cancel do not close the pop-up either.

Diagnosis

  • Only happening to certain users/machines
  • Only happening to one browser

Cause

Browser cache is corrupted

Resolution

Clear browser cache

 

Last modified on Dec 8, 2016

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