Cannot edit issue type in Jira Cloud project
Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.
Summary
Users are unable to edit an issue's issue type, and they see the warning message "You cannot edit this issue type in this project."
Common causes
There are two main causes for this message to appear.
- The user doesn't have the Edit Issues permission in the project
- The field Issue Type is missing from the Edit/View screen used for this issue type
Grant Edit Issues permission to the affected user(s)
As a Jira administrator:
- Visit the affected project and select Project settings
- Select Permissions
- Select Actions > Edit permissions
- Next to the Edit issues permission, select Update and add the relevant user, project role, or group
Add the Issue Type field to the screen used to edit or view the issue
As a Jira administrator:
- Visit the affected project and select Project settings
- Select Issues > Screens
- Expand the screen scheme that includes the issue type where the problem exists
- Select the screen used to Edit and/or View issues
- Usually this is a single screen for both actions
- Scroll to the bottom, and use the Select field dropdown to add the Issue Type field to the screen
- Repeat steps 3-5 if the problem appears on multiple issue types in your project
Related articles:
Add a custom field to a screen
Permissions for company-managed projects