Unable to delete delegated directory user

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

 

It is not possible to delete any user from the delegated ( Internal with LDAP authentication ) directory as the option is not present. 

 

Cause

The new feature "Update User attributes on Login" prevents users to be modified in JIRA

Resolution

Disable the Update User attributes on Login feature from the directory configuration. 

 

Last modified on May 24, 2017

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