Unable to edit/delete "All users from G Suite" group

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

When your Organization connects the IdP Google Workspace from the User Provisioning screen, by default All users from G Suite group will be created from the system to provision users from your Google Console to Atlassian:

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Conflict

If your Organization disconnects the Google Workspace IdP, this will make All users from G Suite group editable and also able to be deleted from the Groups screen, but in some cases, the options will be grayed out as it could’ve missed the automatic IEDA service that performs this action from the backend:

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Solution

Due to this group getting fully created by default from our internal system, you will not be able to perform any code modification or API maintenance, so please contact Atlassian support https://support.atlassian.com/contact/#/.

Updated on April 11, 2025

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