Unable to edit filter subscription with jira-administrator group only

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.


When the user tried to edit Subscriptions  , they will get logged out with this error :

The following appears in the XXXXXXXXXXX.log

2016-06-30 03:50:38,668 http-bio-8450-exec-1 test 230x156x1 1nri2j1 /login.jsp The user 'test' has PASSED authentication.
2016-06-30 03:50:39,067 http-bio-8450-exec-1 anonymous 230x157x1 1nri2j1 /secure/ViewSubscriptions.jspa The user 'test' is NOT AUTHORIZED to perform this request


The affected user needs to be assosciated with the JIRA Users global permission in order to edit their subscriptions 


  1. Go to Users page
  2. Locate the affected username
  3. Click on Groups under Operations 
  4. Add the jira-users group


Last modified on Jun 30, 2016

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