Unable to edit Global Permissions after migrating from Atlassian Cloud
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When trying to manage permissions (Managing Global Permissions) you are unable to edit these permissions.
Accessing this page shows links to "Configure permissions in user management" and clicking this link results in a 404 Error page: <base-url>/admin/accessconfig
Configure permissions in user management
Diagnosis
Environment
JIRA Server with data migrated from JIRA Cloud.
Cause
Permission Management has been configured by a specific Atlassian Cloud feature, which is not available on JIRA Server
Resolution
- Log into your JIRA Instance as a JIRA System Administrator
Navigate to the page:
<base-url>/SiteDarkFeatures!default.jspa- Note: The
<base-url>is the url you use to access JIRA on your server.
- Note: The
Disable the feature:
com.atlassian.jira.config.CoreFeatures.PERMISSIONS_MANAGED_BY_UM