Unable to edit Global Permissions after migrating from Atlassian Cloud

Still need help?

The Atlassian Community is here for you.

Ask the community

This article only applies to Atlassian's server products. Learn more about the differences between cloud and server.

Problem

When trying to manage permissions (Managing Global Permissions) you are unable to edit these permissions. 

Accessing this page shows links to "Configure permissions in user management" and clicking this link results in a 404 Error page: <base-url>/admin/accessconfig 

 

Configure permissions in user management

 

Diagnosis

Environment

JIRA Server with data migrated from JIRA Cloud.

Cause

Permission Management has been configured by a specific Atlassian Cloud feature, which is not available on JIRA Server

Resolution

  1. Log into your JIRA Instance as a JIRA System Administrator
  2. Navigate to the page: <base-url>/SiteDarkFeatures!default.jspa

    • Note: The <base-url> is the url you use to access JIRA on your server.
  3. Disable the feature: com.atlassian.jira.config.CoreFeatures.PERMISSIONS_MANAGED_BY_UM

Last modified on Nov 2, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.