Unable to import file attachment from CSV due to NullPointerException

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Symptoms

When importing issues from a CSV file, the issues are imported but an ERROR message is displayed in the CSV import logs and at the logs as below:

Logs ERROR:

2014-03-25 14:59:55,534 JiraTaskExectionThread-8 ERROR dusc02 892x20691x1 15fqfs3 10.102.25.248 /secure/admin/ImporterLogsPage!import.jspa [imports.importer.impl.DefaultJiraDataImporter$1Thread[http-bio-8080-exec-19,5,main]] Failed to attach attachments to issue TRACJ-148
java.lang.NullPointerException
	at com.atlassian.jira.issue.managers.DefaultAttachmentManager.getStoredAttachments(DefaultAttachmentManager.java:132)
	at com.atlassian.jira.issue.managers.DefaultAttachmentManager.getAttachments(DefaultAttachmentManager.java:125)
	at sun.reflect.GeneratedMethodAccessor704.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at com.sun.proxy.$Proxy192.getAttachments(Unknown Source)  <+2>
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
	at com.sun.proxy.$Proxy192.getAttachments(Unknown Source)
	at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.getAttachmentsForIssue(CsvDataBean.java:440)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:1015)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:854)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:428)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	(...)

CSV ERROR:

2014-03-25 14:38:34,972 ERROR - Failed to attach attachments to issue ACB-1005
java.lang.NullPointerException
	at com.atlassian.jira.issue.managers.DefaultAttachmentManager.getStoredAttachments(DefaultAttachmentManager.java:132)
	at com.atlassian.jira.issue.managers.DefaultAttachmentManager.getAttachments(DefaultAttachmentManager.java:125)
	at sun.reflect.GeneratedMethodAccessor704.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at com.sun.proxy.$Proxy192.getAttachments(Unknown Source)
	at sun.reflect.GeneratedMethodAccessor704.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
	at com.sun.proxy.$Proxy192.getAttachments(Unknown Source)
	at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.getAttachmentsForIssue(CsvDataBean.java:440)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:1015)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:854)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:428)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	(...)

Cause

This may happen due to a bug in the JIRA Importers Plugin v. 6.0.29:  Unable to locate Jira server for this macro. It may be due to Application Link configuration. . 

Resolution

Upgrade your JIRA Importers Plugin to a version with the fix (v. 6.1 or later) using the instructions in the Updating apps document.

 

Last modified on Mar 30, 2016

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