Unable to login JIRA when starting JIRA as a service
This article only applies to Atlassian's server products. Learn more about the differences between cloud and server.
When starting JIRA using the .bat file, users are able to login however if JIRA is restarted as a service , users are not able to login.
The JIRA Service has been corrupted
Delete the existing service and re-create it manually as per Manually Setting up JIRA to Run as a Service