Unable to login JIRA when starting JIRA as a service
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.
Problem
When starting JIRA using the .bat file, users are able to login however if JIRA is restarted as a service , users are not able to login.
Cause
The JIRA Service has been corrupted
Resolution
Delete the existing service and re-create it manually as per Manually Setting up JIRA to Run as a Service
Last modified on Apr 20, 2016
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