Unable to login JIRA when starting JIRA as a service
This article only applies to Atlassian's server products. Learn more about the differences between cloud and server.
Problem
When starting JIRA using the .bat file, users are able to login however if JIRA is restarted as a service , users are not able to login.
Cause
The JIRA Service has been corrupted
Resolution
Delete the existing service and re-create it manually as per Manually Setting up JIRA to Run as a Service
Last modified on Apr 20, 2016
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