Unable to migrate from JIRA 5.x to JIRA 6.x and above
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Unable to migrate JIRA from old 5.X JIRA to newer JIRA 6.x version
- Duplicated issue key can be observe in logs
The following appears in the atlassian-jira.log
localhost-startStop-1 ERROR [atlassian.jira.upgrade.UpgradeManagerImpl] Exception thrown during upgrade: Could not create index: SQL Exception while executing the following:
CREATE UNIQUE INDEX issue_proj_num ON public.jiraissue (issuenum, PROJECT)
Error was: org.postgresql.util.PSQLException: ERROR: could not create unique index "issue_proj_num"
Detail: Key (issuenum, project)=(0, 10251) is duplicated.
java.lang.RuntimeException: Could not create index: SQL Exception while executing the following:
CREATE UNIQUE INDEX issue_proj_num ON public.jiraissue (issuenum, PROJECT)
Error was: org.postgresql.util.PSQLException: ERROR: could not create unique index "issue_proj_num"
Detail: Key (issuenum, project)=(0, 10251) is duplicated.
at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6132.createIndex(UpgradeTask_Build6132.java:64)
at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6132.doUpgrade(UpgradeTask_Build6132.java:54)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSuccess(UpgradeManagerImpl.java:814)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:681)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:540)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:475)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeededAndAllowed(UpgradeManagerImpl.java:410)
at com.atlassian.jira.upgrade.UpgradeLauncher.checkIfUpgradeNeeded(UpgradeLauncher.java:107)
at com.atlassian.jira.upgrade.UpgradeLauncher.start(UpgradeLauncher.java:55)
at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:49)
at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:140)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:345)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:215)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:124)
at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:33)
at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:86)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:81)
at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:72) <+5> (StandardContext.java:4992) (StandardContext.java:5490) (LifecycleBase.java:150) (ContainerBase.java:1575) (ContainerBase.java:1565)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)Cause
This is due to previous JIRA 5.x version is having different column in jiraissue table.
- Issue key and project key is stored in one column
- Where as in newer JIRA, issue key (issuenum) and project key(project) is seperated
Environment
- Perform the following SQL to verify once you have restore the old instance to the new instance, if there is value returned , then proceed to the solution
-
select issuenum, project from jiraissue group by issuenum, project having count(*) > 1;
Resolution
Perform the following SQL update to update the issue number accordingly
- Proceed to restore to the latest intended JIRA version
Run the following SQL for all the returned query
-
UPDATE jiraissue SET issuenum = (SELECT pcounter+1 FROM project WHERE id = 'YYYY') WHERE id = (SELECT max(id) FROM jiraissue WHERE project = 'YYYY' AND issuenum = 'xxxx'); UPDATE project SET pcounter = pcounter+1 WHERE id = 'YYYY';subtitute XXXX with the issuenum that is return from
select issuenum, project from jiraissue group by issuenum, project having count(*) > 1;and YYYY from the project
Run the update until query return null
Scripting may be needed if large amount of data need to be altered to generate the update SQL
Last modified on Mar 30, 2016
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