Unable to move issues from Team managed to company managed project using Bulk operation

Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

Unable to move issues from Team managed to company managed project using Bulk operation.

Environment

Jira Software cloud

Diagnosis

Below error is encountered while Bulk moving issues from Team Managed to Company Managed project

Unable to move issues

The selected project has too many fields. To move issues to this project, select a max number of <xxx> issues, remove any unused

fields from your selected project, and try again.




Cause

The scope of custom field created for Team managed project is within that project and thus while moving the issues from Team managed to Company managed using Bulk Move operation you encounter error.

Solution

Create custom field at Global level instead of Team managed project scope

  1. Go to Settings (cog icon)
  2. Select Issues
  3. Select Custom fields
  4. Select Contexts for the field
  5. Go to Create, edit or delete contexts
  6. Select Edit context
  7. Select the radio button for Global context
  8. Use this Custom field in Team managed project instead of the field created on Team managed project.



Last modified on Sep 17, 2024

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