Unable To Upload A New Logo
Symptoms
java.lang.NullPointerException
java.lang.NullPointerException
at javax.imageio.ImageIO.write(ImageIO.java:1538)
at com.atlassian.jira.lookandfeel.upload.LogoUploader.writeImageFile(LogoUploader.java:104)
at com.atlassian.jira.lookandfeel.upload.LogoUploader.saveLogoImageData(LogoUploader.java:131)
at com.atlassian.jira.lookandfeel.upload.LogoUploader.saveLogo(LogoUploader.java:167)
at com.atlassian.jira.lookandfeel.upload.UploadServiceImpl.uploadLogo(UploadServiceImpl.java:53)
...Cause
The user who is uploading the file doesn't have the read/Write permission to "logos" folder in JIRA Home directory.
Resolution
Grant the user with the Read/Write permission to the logos folder in JIRA Home directory.
Last modified on Feb 19, 2016
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