Unable to view Project Role in comment restriction drop-down list

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform Notice: Server, Data Center, and Cloud By Request - This article was written for the Atlassian server and data center platforms but may also be useful for Atlassian Cloud customers. If completing instructions in this article would help you, please contact Atlassian Support and mention it.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Users are not able to view the created project role under the comment viewing restriction drop-down list:


Cause

The user is not associated with the project role.

Workaround

Associate the user to the project role

  1. Go to Administration>Users
  2. Click on the Project Roles of your username under the Operation Column 
  3. Click on Edit the Project Roles
  4. Tick on the Client checkboxes for that particular project as attached in the screenshot and Save:

 

 



Last modified on Apr 1, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.