Understand the behavior of bold and non-bold alerts in Opsgenie
Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.
Summary
Some alerts show bold and others don't. Understand what is the behavior of bold and non-bold alerts in Opsgenie.
What is the expected behavior of alerts?
The expected behavior is as follows:
The alert text should be displayed in bold if the user has not yet viewed it (that is, if they have opened the alert detail page).
Conversely, the alert text should not be highlighted or bolded if the user has already opened it.