Upgrade from jira 6.1.7 to 7.1.0 fails: Exception thrown during upgrade: ERROR: cross-database references are not implemented

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

When performing an upgrade from JIRA 6.1.x to JIRA 7.1.x with your instance connected to a Postgres DB, the upgrade fails.  The following error appears in the atlassian-jira.log:

Exception thrown during upgrade: ERROR: cross-database references are not implemented: "public.audit_item.idx_audit_item_log_id"
org.postgresql.util.PSQLException: ERROR: cross-database references are not implemented: "public.audit_item.idx_audit_item_log_id"
at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2101)
at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1834)
at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:255)
at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:510)
at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:372)
at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:364)
at org.apache.commons.dbcp2.DelegatingStatement.execute(DelegatingStatement.java:291)
at org.apache.commons.dbcp2.DelegatingStatement.execute(DelegatingStatement.java:291)
at com.atlassian.jira.upgrade.tasks.DropIndexTask.dropIndex(DropIndexTask.java:24)

Diagnostic

  • Enable verbose logging in postgres and observe the log (http://www.postgresql.org/docs/9.0/static/runtime-config-logging.html)
  • Look for entries in the verbose logs that look like the following:  

    2016-03-04 14:28:09 CET [23855-15739] jiradbuser@jiradb LOG: duration: 0.091 ms parse <unnamed>: DROP INDEX
    public.audit_item.idx_audit_item_log_id
    2016-03-04 14:28:09 CET [23855-15740] jiradbuser@jiradb LOG: duration: 0.010 ms bind <unnamed>: DROP INDEX
    public.audit_item.idx_audit_item_log_id
    2016-03-04 14:28:09 CET [23855-15741] jiradbuser@jiradb ERROR: cross-database references are not implemented:
    "public.audit_item.idx_audit_item_log_id"
    2016-03-04 14:28:09 CET [23855-15742] jiradbuser@jiradb STATEMENT: DROP INDEX public.audit_item.idx_audit_item_log_id

Resolution

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Please make sure to make a database backup before making any changes in the database.


  • Please stop the server.
  • Please DROP the table with the below SQL query:
DROP INDEX idx_audit_item_log_id; DROP INDEX idx_audit_item_log_id2;

  • Please restart the server.
  • You should be able to continue with the upgrade with no issues.


Last modified on Nov 12, 2018

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