Upgrading from Jira 7.x to Jira 8.5 results in missing database tables and columns
Upgrading from Jira version 7.x to Jira 8.5 might fail with the following exception in the atlassian-jira.log file
com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: [GenericEntity.get] "archived" is not a field of Issue com.atlassian.cache.CacheException: java.lang.IllegalArgumentException: [GenericEntity.get]
This has been reported to happen on Server only.
The issue might have been caused by using the installer to perform this major upgrade.
Bug report: JRASERVER-70101: Upgrading Jira from 7.X to 8.4.2 causes tables and columns to not be created
Jira 8.0 introduced major platform changes as described in Preparing for Jira 8.0. That is why when upgrading from Jira 7.x to Jira 8.5 we advise the manual upgrade method. Additionally, because of the number of changes introduced between the Long Term Support releases versions of Jira, we ask users to refer to our special Long Term Support release upgrade guide when upgrading to Jira 8.5.
For more information, see Jira 8.5 Long Term Support release upgrade guide.