User with the "Object Schema Manager" role is not allowed to access the Import configuration in Insight Asset Management
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
User with the "Object Schema Manager" role is not allowed to configure the Object Schema import.
When an "Object Schema Manager" user tries to access the "Import" tab in the configuration of the Object Schema, they are facing the following error:
Only Jira Administrators are permitted to configure import configurations
Environment
Insight Asset Management between 8.6.11 and 8.6.14.
Diagnosis
Even though the user has Object Schema Manager permissions, they are not allowed to proceed with the Object Schema Import configuration.
Cause
As described in What's new in Insight 8.6.11 for Data Center, Insight 8.6.11 introduced the requirement to allow the import configuration only to Jira administrator users.
This validation has changed again in Insight 8.6.15, as described in Insight 8.6.15 Release notes. The import security has been refined so that all import types, except LDAP and Database imports, can be handled by Object Schema Managers. LDAP and Database imports are still restricted to Jira administrators.
Solution
Update the Insight Asset Management plugin to version 8.6.15 or higher.
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