Using Not Equals on a Resolution does not return Unresolved Issues
- When using the
resolution = UnresolvedJQL issues are returned.
- When using
resolution != Fixed, issues with an Unresolved resolution are not returned.
The Unresolved status is considered to be a null value, so not equals will not return it.
resolution != Fixed OR resolution is EMPTY JQL to return these issues.
If using a project in this query, ensure to use parenthesis, for example
project = CAPTAINPLANET AND (resolution != Fixed OR resolution is EMPTY).